Everything You Need to Know for a Purr-fect Stay

Health & Safety Standards

Vaccination Requirements

Complete vaccination record
• Minimum 7 days post-vaccination
• Core vaccines must be current
• Health certificate recommended

Health Conditions

Free from contagious conditions
• No active infections
• Recent vet check recommended
• Disclosure of medical history

Parasite Prevention

Current flea treatment
• Deworming up to date
• Spot-on treatment available if needed

Frequently Asked Questions

Booking & Check-in

Q: How do I make a reservation?

Online booking available
• Phone reservations accepted
• WhatsApp booking supported
• Advance booking recommended

Q: What are the check-in/out times?

Check-in: 10 AM – 5 PM
• Check-out: 10 AM – 5 PM
• Late check-out by arrangement
• Early check-in when available

Q: What should I bring?

Cat carrier
• Vaccination record
• Regular medication (if any)
• Favorite toy (optional)
• Special diet food (if required)

Services & Facilities

Q: What’s included in the stay?

Professional care
• Regular feeding
• Daily updates
• Clean litter
• Basic health monitoring
• Climate-controlled room
• Play sessions

Q: Do you provide food?

Premium dry food included
• Special diets accommodated
• Wet food available
• Fresh water always available
• Dietary restrictions honored

Q: How do you handle medications?

Trained staff administration
• Detailed medication log
• No additional charge
• Regular monitoring
• Vet consultation if needed

Safety & Care

Q: How do you ensure safety?

24/7 monitoring
• Security cameras
• Trained staff
• Emergency protocols
• Vet on call
• Secure facilities

Q: What about emergencies?

Emergency response plan
• Vet partnership
• Staff first aid trained
• Owner notification protocol
• 24/7 emergency contact

Grooming Services

Q: What grooming services are available?

Various packages available
• Breed-specific grooming
• Special treatment options
• Professional equipment
• Certified groomers

Q: How long does grooming take?

1-3 hours typically
• Depends on service
• Breed-specific timing
• Updates provided
• Stress-free approach

Our Guarantees

Professional care
• Clean facilities
• Regular updates
• Transparent pricing
• Safety first